References and Copyright

Submitted by matt.willis@up… on Sun, 10/10/2021 - 16:27
Sub Topics
  1. Masters Builder Association (n.d.). Industrial Relations. https://www.mbansw.asn.au/industrial-relations (accessed March 23 2021)
  2. Australian Government (Attorney-General's Department) (n.d.). Australia's national workplace relations system. https://www.ag.gov.au/industrial-relations/australiasnational-workplace-relations-system (accessed March 17 2021).
  3. Duncan, C. (2020). How To Communicate Company Policies Effectively: 7 Top Tips. https://www.alertsoftware.com/blog/company-policies-effectivecommunication (accessed March 23 2021)
  4. Swervo (2016). Workplace Communication. https://www.youtube.com/watch?v=kaH4xfodN3w (accessed March 23 2021)
  5. Doyle A. (2020) Conflict Resolution: Definition, Process, Skills, Examples. https://www.thebalancecareers.com/conflict-resolutions-skills-2063739 (accessed March 23 2021)
  6. FairWork Ombudsman (n.d.). Effective dispute resolution. https://www.fairwork.gov.au/how-we-will-help/templates-and-guides/best-practice-guides/effectivedispute-resolution (accessed March 23 2021)
  7. EmploySure (2019). Are You Grieving Over Workplace Grievances? https://employsure.com.au/blog/are-yougrieving-over-workplace-grievances/ (accessed March 23 2021)
  8. Amaresan, S. (2019) 14 Conflict Resolution Skills to Use with Your Team and Your Customers. https:// blog.hubspot.com/service/conflict-resolution-skills (accessed March 23 2021)
  9. Australian Human Rights Commission (n.d.). Why have an internal complaint process? https://humanrights.gov.au/our-work/employers/good-practice-guidelines-internalcomplaint-processes (accessed March 23 2021)
  10. Kavanagh, M.J and Johnson, R.D. (2017). Human Resource Information Systems - Basics, Applications, and Future Directions. SAGE.
  11. Fair Work Commission (2019). Terms and conditions of employment. https://www.fwc.gov.au/enterpriseagreements-benchbook/content-enterpriseagreement/terms-and-conditions-employment (accessed March 23 2021)
  12. Government of Western Australia (n.d.). Resolving a dispute. https://www.smallbusiness.wa.gov.au/i-am-indispute/resolving-a-dispute (accessed March 23 2021)
  13. Business Queensland (n.d.). Negotiating successfully. https://www.business.qld.gov.au/running-business/marketing-sales/managing-relationships/negotiating (accessed March 17 2021).
  14. Gates, S. (2015). The Negotiation Book Your Definitive Guide to Successful Negotiating. John Wiley and Sons; Cornwall, UK.
  15. Business Victoria (n.d.). Records management for small business. https://www.business.vic.gov.au/moneyprofit-and-accounting/financial-processes-andprocedures/records-management-for-small-business (accessed March 23 2021)
  16. F. John Reh (2019. The Benefits of Continuous Improvement in the Workplace. https://www. thebalancecareers.com/planning-for-continuousimprovement-in-the-workplace-2275281 (accessed March 23 2021)
  17. Quickbase (2020). How To Document Your Current Processes In 10 Easy Steps. https://www.quickbase. com/blog/how-to-document-your-current-processesin-10-easy-steps (accessed March 23 2021)
  18. Workplace Law (2020). Record keeping basics for human resources. https://www.workplacelaw.com.au/posts/record-keeping-basics-human-resources (accessed March 23 2021)

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