Swinburne Open Education acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.
An interactive map of Indigenous Australia can be found here.
People with this qualification can be the lifeblood of almost any business. Whether that business is your own or someone else’s, the knowledge gained in these modules will be an asset for your future career.
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others
