Certificate in Health and Wellbeing (Social and Community Services - Community Health Work) (Level 4) (Blended)

 Welcome

Hello, Kia ora, Talofa, Kamusta, Malo’etau lava, Ki Orana.

Nĭ hăo, Fakalofa Atu, Namaste, Bula, Sata srī akāla.

Congratulations on enrolling in the New Zealand Certificate of Health and Wellbeing programme.

The aim of this programme is to provide you with the skills and knowledge to work alongside service users accessing social and community services, and their family.

The programme is designed to support you on your learning journey into the healthcare industry. You will be guided by industry professionals who have extensive experience in healthcare and a passion for passing their knowledge and experience onto you so that you can hit the ground running when you enter the workplace.

This programme is made up of six courses;

• four compulsory courses and
• two courses related to the strand you have chosen to study.

The courses will introduce you to the healthcare sector, the relevance of Te Tiriti o Waitangi in healthcare and how to work alongside service user and their family accessing healthcare services with respect for their individual needs.

Your learning will include visits to healthcare providers and guest speakers from industry. You will also complete work-based learning so you can experience first-hand what it is like to be a health and wellbeing support worker.

Make the most of your time on this course, ask questions, seek guidance, and set goals that will help you to achieve!

Kei ōu ringaringa te ao

- The world is yours.

Studying at Level 4

I can find, select and analyse information to help with my studies.	I enjoy sharing my passion for community and health of others.		I can confidently express a research viewpoint in a variety of ways.
I am excited about the career opportunities my study offers.			I recognize special populations and their specific needs for health and wellbeing.
I know a lot more about the different health care roles.			I have learned to work independently as well as collaboratively.

A graduate of a Level 4 Certificate can:

• demonstrate broad operational and theoretical knowledge in a field of work or study
• select and apply solutions to familiar and sometimes unfamiliar problems
• apply a range of communication skills relevant to the field of work or study
• demonstrate the self-management of learning and performance under broad guidance
• demonstrate some responsibility for performance of others
• select and apply a range of standard and non-standard processes relevant to the field of work or study.

Graduates of this qualification will be able to:

• engage and communicate with service user and family accessing social and community services in a manner which respects their socio-cultural identity, experiences and self-knowledge
• apply knowledge of Te Tiriti o Waitangi to honour the history and context of Māori as tangata whenua and apply knowledge of person-whānau interconnectedness to own role in a health and wellbeing setting
• demonstrate self-awareness, reflective practice, personal leadership and self-care in a health and wellbeing setting
• actively contribute to a culture of professionalism, safety and quality in a health and wellbeing organisation
• use knowledge of the aims and purpose(s) of the wider health and wellbeing sectors to reflect on their impact on own role.

Graduates of the Community Health Work strand will also be able to:

• apply community health work tools and strategies when working alongside service user and family to support autonomy and promote the self-determination of health and wellbeing.

Graduates of the Mental Health and Addiction strand will also be able to:

• apply mental health and/or addiction tools and strategies when working alongside service user and family to support autonomy, foster hope, and develop resilience.

Graduates will be awarded the:

New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4)

with a strand in either:

• Community Health Work
• Mental Health and Addiction Support.

Graduates will also be able to progress to further study (e.g., New Zealand Certificate in Public Health and Health Promotion (Level 5)) and/or an entry level role in a range of health support contexts of Aotearoa New Zealand (e.g., mental health and addiction support workers, tamariki ora support worker).

How will you learn?

There is a combination of self-directed activities as well as group sessions, the learning hours include:

• reading, watching, and completing the activities on the online campus
• self-directed theory (researching areas of interest or where you need more support)
• attending live sessions 
• completing assessments.

We will use the following words interchangeably throughout the course:

• ākonga or learners
• tangata or service users or clients or patients
• whānau or family
• Aotearoa or New Zealand.

Trigger Warning

As a healthcare student, you need to be aware that you are exposed to sensitive and possibly triggering themes on health and wellbeing. These topics could include subjects such as abuse and neglect. There could also be case study examples that can be uncomfortable, disturbing or confronting to deal with.

Please make sure to look after yourself and approach with care when you go through these potential trigger themes.

An activity has been prepared for you on topic 1.4 Introduction to the Support Worker Role titled: Activity - Supporting Yourself as a Support Worker.  

We’re here to help

If you're ever unsure about something or need assistance, please don't hesitate to contact your tutor. You can send them a message via email or via the 💬 messages feature on the top right corner of the online campus.