Demonstrate Knowledge of Tourist Characteristics and Needs

This course is comprised of 3 modules

• Introduction
• Travel Motivators
• Tourist Needs

Outcomes and evidence requirements

Outcome 1

Describe the characteristics and needs of tourists.

Evidence Requirements

• 1.1 ‘Tourist’ is defined consistent with an industry definition.
• 1.2 The difference between international tourists and domestic tourists is described in terms of industry definitions.
• 1.3 Reasons for travel are identified and described in terms of industry definitions.
• 1.4 Motivations for leisure travel are described in terms of industry texts. Range: Evidence is required for a minimum of three travel motivations.
• 1.5 The needs of tourists are described in terms of their travel requirements. Range: Evidence is required for a minimum of five needs.

Outcome 2

Describe international tourists to New Zealand.

Range: International tourists may include but are not limited to – free independent travellers (FITs), tour group travellers, semi-independent travellers (SITs), package travellers, business travellers; tourists from specific generating markets; evidence is required for a minimum of three.

Evidence Requirements

• 2.1 Tourists are described in terms of their reasons for travelling to New Zealand.
• 2.2 Tourists are described in terms of their product and service needs. Range: Product and service needs include but are not limited to – transportation, accommodation, attractions, activities.

Assessment

This courses assessment can be found at the conclusion of module 3.