In the education sector, we like to use acronyms for everything! We’ve put together a list of common terms used within the education sector that will help you on your tutoring journey with us. Whether you are a new tutor or not, our glossary will help you understand what all those educational buzzwords really mean.
If there are any terms you’d like us to add to our glossary, don’t hesitate to let us know. We’re always happy to hear from you and help you on your educational journey. For a comprehensive Glossary list, please click on the link below otherwise here is a list of the most common words you might come across on your journey:
https://myacg.sharepoint.com/sites/QMSOnline/Lists/Glossary%20Organisational%20use%20of%20Terms/Glossary.aspx
A-Z
A
Accreditation is a process where a TEO seeks permission to use or deliver an NZQA-approved programme that has already been developed, including one developed by another TEO.
The concept of ako describes a teaching and learning relationship, where the educator is also learning from the student. Ako acknowledges the way that new knowledge and understandings can grow out of shared learning experiences.
A person/people who have graduated from any given school, TEI or PTE. Alumni is normally used to refer to a group of graduates of either one or both genders, while 'alumnus' traditionally refers to a single male graduate, with the feminine term being 'alumna.
Is the process by which tools and systems are developed which enable evidence-based judgments to be made in order to determine the quality and depth of learning achieved for specific criteria.
Is the criteria against which students’ performance in the assessment will be judged.
Unit standards and achievements standards listed on the Directory of Assessment Standards.
Is the person who marks (assesses) the students’ work.
B
Business to Business
When businesses sell products or services to other businesses instead of selling them to individual consumers.
ie. a short course that is a custom designed programme, tailored to an organisation's professional development plans.
Business to Consumer
Refers to when businesses directly sell products or services to individual consumers, allowing people to purchase items for personal use or consumption.
ie. a short course that a member of the public enrols in.
Techniques or methodologies that, through experience and research, have proven to lead reliably to a desired result.
C
The Code of Practice for the Pastoral Care of International & Domestic Students (the Code) provides a framework for education providers to ensure a high standard of care and wellbeing is maintained for International & domestic students while they live and study in New Zealand.
A group of students who work through a curriculum together towards achievement of the same academic qualification.
Students who have met required entry criteria and have been enrolled into CRM/SELMA.
The number of hours per week a student is required to attend face to face or online synchronous learning (e.g. in tutorials, lectures, workshops and practical sessions). Aso referred to as timetabled or directed learning hours See also, Non-contact Time .
A unit of training.
A collection of courses forms a programme of study which, if completed successfully, results in the award of a qualification. (Referred to as 'Papers' for Bachelor programmes.)
Credits are the currency of most NZQF qualifications and are allocated to unit standards to reflect the notional learning time expected for learners to meet the outcomes.
Generally speaking, one credit represents a notional 10 hours of learning, practice and assessment time.
D
A student who is a citizen or permanent resident of New Zealand, Australia, the Cook Islands, Niue, the Tokelau Islands, or a citizen of another country who is resident in New Zealand as a consequence of assignment to a diplomatic or consular post, his or her spouse, and their immediate dependents.
DQ means delivery + qualification and refers to the three volume-based funds that are the Government’s primary contribution towards the costs of tertiary education organisations’ teaching and training of learners.
E
End to End CRM — system used to manage leads and student enrolments.
The following scenarios classify as an Early Withdrawal.
Early withdrawals are processed by the campus CSO’s only.
- Student changes their mind about study before the course start date. They do not wish to enrol in a later intake, and request to withdraw their enrolment
- Student changes their mind about study after they start, but before day 8 (or day 10 for Online students and International students). They do not wish to enrol in a later intake
- Student does not attend course although enrolled, and we are unable to contact the student. Please note this must be processed by day 8 or day 10
- Student withdraws after day 8 but attended less than 10% of their course and we have not received any fees. This will need to be approved by the Operational Planning Manager first.)
FEES will be refunded minus $500 or 10% of the fees (whichever is less).
External Evaluation and Review.
Refers to the external review function of the evaluative quality assurance framework. EER by NZQA is an independent evaluation of: a tertiary education provider that leads to a statement of confidence by NZQA in the provider's educational performance and organisational capability in self-assessment; an ITO that leads to a statement of confidence by NZQA about the ITO's organisational performance and organisational capability in self-assessment
Equivalent Full-Time Learner (refers to the allocation of DQ funding).
Education Performance Indicator.
The Tertiary Education Commission publishes information on the educational performance of tertiary education organisations (TEOs) based on agreed educational performance indicators. These indicators vary according to the type of organisation — but course completions and overall qualification completions are often core elements.
Equality, in education, may be understood to imply that everyone is treated in a way that guarantees access to the same educational opportunities. Equality is based on the value that all human persons are equal in fundamental potential and self-worth.
Equality is not about giving everyone the exact same treatment, but giving each person what they need to have an equal opportunity to achieve.
Refers to assessment.
Evidence must be valid — assessment will be fit for purpose, so that assessment focuses on the requirements specified in unit standards direct — assessment activities will be as similar as possible to the conditions of actual performance authentic — the assessor will be confident that the work being assessed was done by the person being assessed — outside assistance must not distort the assessment sufficient — the evidence will establish with confidence that all criteria have been met and that performance to the required standard could be repeated with consistency.
Is when the Moderator is an external person to the College.
F
A form of teaching where a teacher and students share the same physical space on a regular basis as part of the programme of study. It may also be referred to as “face time” or “facing”.
An instructional (teaching method) that involves a conscious effort to enhance, support and guide learners, while keeping the learning as student-directed and student-centred as possible. Facilitation is about having students take as much responsibility for their own learning as possible and helping them work together to build meaningful insights and understandings.
G
Someone who has completed a course of study, been confirmed, and awarded their diploma or certificate.
This occurs when moderation tasks are completed and discussed in groups.
I
International English Language Testing System.
A test of English language proficiency designed to assess the language ability of non-native speakers of English who intend to study or work in countries like New Zealand — where English is the language of communication.
Is moderation carried out by academic staff within the Campus
International Students are foreign nationals who travel to New Zealand for the purposes of education, and/or are currently studying in New Zealand on a student permit or domestic passport.
A practical work or training experience that allows students to apply what they have learned in class.also referred to as practicum, placement.
L
A succinct description of what the student should have learnt at the end of the lesson, programme or process.
A plan for a lesson, prepared prior to the lesson by the tutor/trainer.
Adult Literacy and Numeracy Assessment Tool. An online adaptive tool that provides robust and reliable information on the reading, writing and numeracy skills of adults.
M
Is the term used to describe review processes that are used to assure the quality of assessments.
The person (other than the tutor) who is carrying out the moderation.
Māori Pasifika Trades Training (refers to special funding for selected Māori and Pasifika students).
N
National Certificate in Adult Tertiary & Training
National Certificate of Educational Achievement.
New Zealand's National Certificates of Educational Achievement (NCEA) are national qualifications for senior secondary school students. NCEA enables students to gain credits from both traditional school curriculum areas and alternative programmes
Refers to the time that students are expected to give to study outside of scheduled classroom and practical sessions. Not timeabled. For example, library research, preparation for tutorials, reading and reviewing notes. Also referred to as Self-Directed Learning (SDL)
National Student Index.
The system maintained by the Ministry of Education that contains registration details for all learners known to the Ministry.
The NSI assigns a lifetime identification number (NSN, National Student Number) to each learner.
National Student Number.
A unique identifying number assigned to each student at the point they first enrol in a programme that leads to NZQA approved credits for standards and qualifications. This number remains linked to the student throughout their lifelong learning.
New Zealand Qualification Authority.
NZQA's role in the education sector is to ensure that New Zealand qualifications are regarded as credible and robust, nationally and internationally, in order to help learners, succeed in their chosen endeavours and to contribute to New Zealand society. NZQA is responsible for managing the New Zealand Qualifications Framework, administering the secondary school assessment system, independent quality assurance of non-university education providers, qualifications recognition and standard-setting for some specified unit standards. NZQA reports to the Minister of Education and the Minister for Tertiary Education, Skills and Employment.
New Zealand Qualifications Framework.
The NZQF lists all qualifications — both secondary and tertiary — that come with an assurance of quality that is recognised and trusted worldwide.
P
Occurs after (post) an assessment is marked and is when the Moderator reviews judgements made about student performance are fair, equitable, valid and consistent.
System that generates Sales and Academic Reports generated by data from SELMA and the LMS.
An activity or experience (such as internships/work placements) designed to give the students supervised practical 'real world' experience.
Occurs prior (pre) to the assessment being given to students and is when the Moderator reviews all assessment tools, methods and practices.
Something that is required or necessary before another event, action, or condition can occur or be fulfilled. It acts as a foundational requirement that must be met to proceed with a particular task or goal.
Private Training Establishment.
Fee Protect is a student fee trust account which ensures you receive a refund of the fees (or portion of fees) you pay to a training provider if the provider is unable to complete the course, for example due to closure, insolvency, or loss of NZQA accreditation.
Student fees include:
- course tuition costs
- accommodation costs
- living expenses
- travel and health insurance premiums, if arranged through your training provider.
Every student who is going to be paying us fees, either by self-funding or through Studylink needs to have a student account created in Public Trust for each course that they are paying for. You do not need to create a student account for any students who are Fees Free for the entire course cost.
Q
Quality Management Systems.
Coherent management activity that ensures quality policies and objectives are set, implemented and evaluated.
Is the same as the Programme Code. A code is used for each programme we offer.
The official award given in recognition of the successful completion of a programme of study which has been quality assured by NZQA.
R
The means by which a student may attempt to rectify failure in an element of assessment by examination or coursework submission.
Recognition of Prior Learning.
The award of credit (or partial credit) towards a student’s current/intended programme of study based upon proven prior learning. This prior learning may be tied to previous study within the same tertiary provider, another recognised tertiary education provider, vocational or work experience/training, voluntary work or, occasionally, life experience.
S
Self Directed Learning Refers to the time that students are expected to give to study outside of scheduled classroom and practical sessions. Not timeabled. For example, library research, preparation for tutorials, reading and reviewing notes.
Single Data Return (refers to our submitting of data from SELMA to TEC on enrolments, withdrawals and completions for monitoring and funding purposes).
Student Enrolment & Learning Management System.
Subject Matter Expert
T
Tertiary Education Commission
Tertiary Education Organisation
V
Is the person who is checking (verifying) the Assessors’ judgements. Where possible this will be an academic staff member in the same discipline area of the programme.
Verification of Study (sent from Studylink to confirm a student enrolment).
W
Where a student has enrolled in a programme, and decides they no longer wish to study with us. Regardless of whether the student makes this decision before or after the course has started, this is a withdrawal.
There are three types of withdrawals: Early Withdrawal, Special Withdrawal and Withdrawn SDR reported.
Accepted student who withdraws after attending 10% or more of their course (status in SELMA as “Withdrawn SDR reported”).
Y
Youth Guarantee (Referes to special funding for selected 15-19 year old students)
