Important Information

Submitted by tracy.lee@yoob… on Tue, 09/19/2023 - 08:00
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The Student Handbook is published each year with current information about your rights and obligations as a student of NZMA. The handbook includes our policies, procedures, rules, and regulations, as well as the services and support available to you. 
This is a good place to start if you have questions throughout your studies. Please take some time to read through the handbook and refer to it anytime you have a question about how things work at NZMA. 

If you need more information about anything here, or you would like to know more about our programmes and courses please speak to one of our friendly staff members online who will be more than happy to help

The Student Handbook contains information about: 

  • Conduct and disciplinary matters
  • Our rules and regulations
  • Complaints and concerns procedure
  • Assessment Appeals
  • Student Support services and information

CLICK HERE to access and download the latest Student Handbook.

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the Code) supports the wellbeing of tertiary and international learners enrolled with New Zealand education providers. It sets out the requirements that education providers must meet for the wellbeing and safety of their learners.

NZMA is a signatory to the Code. It's important for students to understand what the Code is about and how it helps students’ wellbeing, development, and educational achievement.

Use these links to access information and informative videos.

Know the Code — Watch videos 
CLICK HERE to access the Know the Code videos.
These videos aim to support learners' understanding of the Code of Practice

Know the Code — Tertiary Learners 
CLICK HERE to access information for Tertiary Learners.
This page is to help you understand the new Code for learner wellbeing and safety. You can download the code in te reo Māori or English.

Know the Code — International Learners
CLICK HERE to access information for International Learners.
The page is to help you understand the Code for the international students studying in New Zealand.

For all support information:
GO TO: Student Success Hub or check out the Student Handbook.

CLICK HERE to access and download the latest Student Handbook.
More information on our Student Handbook is also found in the sections above. 

Qtime is an important part of learning at NZMA and stands for Quality Time with your tutor. 
GO TO: Learning Success Hub for information on QTime.

Do you need to speak to a counsellor?
GO TO: Student Success Hub for more information on how to access FREE counselling services.
Click the noticeboard image to access the three page information pdf.

What to do if you are unhappy with the results of an assessment, or think you did better than the results show OR you feel there were exceptional circumstances that impaired performance/impacted your ability to perform in the assessment.
Click the noticeboard image to access an information pdf. 
GO TO: Student Success Hub for more information on Literacy and Numeracy Assessing.

The Code: more information on the Code of Practice is found in the sections above.
Click the noticeboard image to access the website.

What to do if you have a problem or concern about something at NZMA?
Click the noticeboard image to access an information pdf. 

Free Tertiary disputes resolution support.
Click the noticeboard image to access an information pdf.

 The NZMA International Student Support Website is a great place for information for International students.
CLICK HERE to access this website.
Click the noticeboard image to access an information pdf.
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