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Your goal should always be?<\/p>\n","answer":"

To make people want to do business with you. They will recommend your service to others.<\/p>\n","tips":{},"image":{"path":"images\/image-6531d82cbd7db.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":2122,"height":1412}},{"text":"

How can you excel in what you do to stand out from the rest?<\/p>\n","answer":"

Understanding your customers' needs and exceeding your customers' expectations. Consistently providing exceptional customer care.<\/p>\n","tips":{},"image":{"path":"images\/image-6531d83a343be.jpeg","mime":"image\/jpeg","copyright":{"license":"U"},"width":2085,"height":1336}},{"text":"

How do you ensure you do more for customers?<\/p>\n","answer":"

Use active listening skills, good eye contact, positive body language, and questioning techniques.<\/p>\n","tips":{},"image":{"path":"images\/image-6531d8540da14.jpeg","mime":"image\/jpeg","copyright":{"license":"U"},"width":2000,"height":1334}},{"text":"

How do you ensure a high standard of good customer service?<\/p>\n","answer":"

Be consistent with the service provided. Ensure standards are maintained in the quality of the product.<\/p>\n","tips":{},"image":{"path":"images\/image-6531d86ed8a66.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":1024,"height":591}}],"behaviour":{"enableRetry":false,"disableBackwardsNavigation":false,"scaleTextNotCard":false,"randomCards":false,"maxProficiency":5,"quickProgression":false},"answer":"Turn","next":"Next","prev":"Previous","retry":"Retry","correctAnswer":"I got it right!","incorrectAnswer":"I got it wrong","round":"Round @round","cardsLeft":"Cards left: @number","nextRound":"Proceed to round @round","startOver":"Start over","showSummary":"Next","summary":"Summary","summaryCardsRight":"Cards you got right:","summaryCardsWrong":"Cards you got wrong:","summaryCardsNotShown":"Cards in pool not shown:","summaryOverallScore":"Overall Score","summaryCardsCompleted":"Cards you have completed learning:","summaryCompletedRounds":"Completed rounds:","summaryAllDone":"Well done! You have mastered all @cards cards by getting them correct @max times!","progressText":"Card @card of @total","cardFrontLabel":"Card front","cardBackLabel":"Card back","tipButtonLabel":"Show tip","audioNotSupported":"Your browser does not support this audio","confirmStartingOver":{"header":"Start over?","body":"All progress will be lost. Are you sure you want to start over?","cancelLabel":"Cancel","confirmLabel":"Start over"},"title":"","description":""}

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