The following table identifies and defines common and typical industry terms you will hear in leadership and management. It is important you familiarise yourself with them to support your learning and expand on the common vocabulary you will hear and use in the industry (LibGuides: Management & Leadership in Credo: Terms & Concepts, n.d.).
| TERM | DEFINITION |
|---|---|
| Authority | The capacity to give commands which are accepted as legitimate by others |
| Brainstorming | Brainstorming is a particular way of collectively compiling the ideas of others. The approach is used to come up with a solution together rather than individually. |
| Command and control approach | A style of leadership that uses standards, procedures, and output statistics to regulate the organisation. A command and control approach to leadership is authoritative in nature and uses a top-down approach. |
| Corporate culture | Corporate culture can be defined as an organisation’s unique body of knowledge that is nurtured over a long period of time, resulting in commonly held assumptions, values, norms, paradigms and world views. |
| Decision tree | An aid to decision-making in uncertain conditions, that sets out alternative courses of action and the financial consequences of each alternative, and assigns subjective probabilities to the likelihood of future events occurring. |
| Empowerment | Empowerment is based on the idea that providing employees with the resources, authority, opportunity, and motivation to do their work, as well as holding them accountable for their actions, will make employees happier and more proficient. |
| Gap analysis | The comparison between an organisation's objective and its expected performance from its current and planned operations. Gap analysis helps to identify means by which the gap might be filled. |
| Integrity | The quality of a person with strong morals and principles. |
| Key performance indicators (KPI) | A key performance indicator (KPI) is a way for an organisation to measure its success or otherwise in reaching its defined goals or objectives. |
| Mentoring | A form of employee development whereby a trusted and respected person, the mentor, uses his or her experience to offer guidance, encouragement, career advice, and support to another person, the mentee. |
| Mindfulness | The state of being calmly, intentionally and actively aware of what one is feeling, thinking and doing; hence the state of being attentive to the moment without becoming entangled in it. |
| Motivation | In psychology, the intention of achieving a goal, leading to goal-directed behaviour. Some human activity seems to be best explained by postulating an inner directing drive. |
| Project management | Technique for matching available resources (time, money, and people) against business project aims (early completion date, final cost, and so on). |
| Stakeholders | Stakeholders refer to the relevant people involved within a business or organisation. Stakeholders can be internal, for example, CEOs, managers, employees and external, buyers, investors, customers etc. |
| Strategic planning | A top-down approach to business planning, with an emphasis on long-term business wide issues. |
| Teamwork | Collaboration by a group of people to achieve a common purpose. Teamwork is often a feature of day-to-day working, and is increasingly used to accomplish specific projects, in which case it may bring together people from different functions, departments, or disciplines. |
| SWOT analysis | A framework for identifying the internal strengths (S) and weaknesses (W) of a firm, and the external opportunities (O) open to it and the threats (T) it faces. |
| Values | Values refer to moral principles or other judgments of worth. The term is used by sociologists in a number of different ways. |
Asana. (n.d.). Manage your team’s work, projects, & tasks online • Asana. Asana. https://asana.com/
Australian Institute of Project Management. (2022, July 16). Scope management plan: your secret weapon | AIPM. AIPM. https://www.aipm.com.au/blog/scope-management-plan
Banton, C. (2022, April 9). Assembly line: Defining the mass production process. Investopedia. https://www.investopedia.com/terms/a/assembly-line.asp-0
Difference between a goal and an objective in business. (2016, October 26). Small Business - Chron.com. https://smallbusiness.chron.com/difference-between-goal-objective-business-20252.html
Eby, K. (n.d.). Become an expert on project management workflow. Smartsheet. https://www.smartsheet.com/content/project-management-workflow
Employment Relations Act 2000 No 24 (as at 13 June 2023), Public Act Contents – New Zealand Legislation. (2023, June 20). https://legislation.govt.nz/act/public/2000/0024/latest/DLM58317.html
Hours of work. (n.d.). Employment New Zealand. https://www.employment.govt.nz/hours-and-wages/hours-of-work/#scrollto-situations-to-know-about
Legal requirement definition. (n.d.). Law Insider. https://www.lawinsider.com/dictionary/legal-requirement
LibGuides: Management & Leadership in Credo: Terms & Concepts. (n.d.). https://credoreference.libguides.com/c.php?g=139769&p=915293
Manage your team’s projects from anywhere | Trello. (n.d.). https://trello.com/
MindTools | Home. (n.d.-a). https://www.mindtools.com/aug8p7g/to-do-lists
MindTools | Home. (n.d.-b). https://www.mindtools.com/ak2ljl6/effective-scheduling
Overcoming performance barriers - Change Factory. (2016, March 20). Change Factory. https://www.changefactory.com.au/our-thinking/articles/overcoming-performance-barriers/
Pickard-Whitehead, G. (2022, July 18). 12 Awesome Work Schedule Apps for your Small Business to Consider. Small Business Trends. https://smallbiztrends.com/2018/10/work-schedule-app.html
PMINZ – About us – PMI New Zealand – PMI New Zealand. (n.d.). https://pmi.org.nz/pmi-new-zealand/
Product launch. (2023, August 3). https://www.productplan.com/glossary/product-launch/
Schedule templates in Excel format. (n.d.). https://www.wincalendar.com/Schedule-Template
Team, C. (2023, October 2). What is employee onboarding and how to get it right. Recruiting Resources: How to Recruit and Hire Better. https://resources.workable.com/tutorial/what-is-onboarding
Todoist | A To-Do List to Organize Your Work & Life. (n.d.). Todoist. https://todoist.com/
Transitioning ERP Project Staff Members back into their ‘Real’ Jobs. (n.d.). https://lumeniaconsulting.com/insights/blogs/transitioning-erp-project-staff
Types of employee. (n.d.). Employment New Zealand. https://www.employment.govt.nz/starting-employment/who-is-an-employee/types-of-employee/#scrollto-permanent-employees-_0028full-or-part_002dtime_0029
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