References and Copyright

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Better Health Channel. Workplace safety - coping with a critical incident. Retrieved June 13, 2017 from https:// www.betterhealth.vic.gov.au/health/healthyliving/ workplace-safety-coping-with-a-critical-incident

Boscarino, J. A., Adams, R. E. & Figley, C. R. (2005). A Prospective Cohort Study of the Effectiveness of Employer-Sponsored Crisis Interventions after a Major Disaster. International Journal of Emergency Mental Health, 7(1), 31-44

Commonwealth of Australia Fair Work Ombudsman. (2013). Best Practice Guide - Effective dispute resolution. p. 5.

Cooney, A. (1999). Reflection demystified: Answering some common questions. British Journal of Nursing, 8, 22.

Davis, J. (2013). Using Critical Incident Stress Debriefing (CISD) in the Post-ventive Aftermath. Retrieved June 7, 2017 from https://www.psychologytoday.com/blog/ crimes-and-misdemeanors/201302/critical-incident- stress-debriefing-traumatic-event

EAPAA | Employee Assistance Professional Association of Australia. Retrieved June 14, 2021, from Employee Assistance Programs in Australasia website: http://www.eapaa.org.au/

FairWork Ombudsman. (2013). Effective Dispute Resolution Best Practice Guide. Retrieved from website: https://www.fairwork.gov.au/ArticleDocuments/711/Effective-dispute-resolution- best-practice-guide.pdf.aspx.

Guthrie, R., Ciccarelli, M. & Babic, A. (2010) Work- related stress in Australia: The effects of legislative interventions and the cost of treatment. International Journal of Law and Psychiatry, 33, 110.

Jenkins, S. R. (1996). Social support and debriefing efficacy among emergency medical workers after a mass shooting incident. Journal of Social Behavior and Personality, 11, 447-492.

Leeman-Conley, M. (1990). After a Violent Robbery.Criminology Australia, 1(4), 4-6. Medibank. (2008). The Cost of Workplace Stress in Australia Contents Medibank Private and Workplace Health. Retrieved from website: https://www. medibank.com.au/Client/Documents/Pdfs/The-Cost- of-Workplace-Stress.pdf

Mitchell, J. (1988). Stress: The history and future of critical incident stress debriefings. Journal of Emergency Medical Services, 7-52 Soutphommasane, T. (2015). Cultural diversity in the workplace, Australian Human Rights Commission. Retrieved June 7, 2017 from https:// www.humanrights.gov.au/news/speeches/cultural- diversity-workplace-0

Safe Work Australia. (2021). Work health and safety laws. Retrieved from https://www.safeworkaustralia.gov.au/law-and-regulation/whs-legislation

Scott, E. (2020a, August 3). 5 self-care practices for every area of your life. Verywell Mind. https://www. verywellmind.com/self-care-strategies-overall-stressreduction-3144729

Scott, E. (2020b, September 27). How Your Stress Response Is Triggered. Verywell Mind. https://www. verywellmind.com/what-is-a-stress-response-3145148

Vize, A. (2016). Taking care of you – reducing stress and burnout for teachers and educators. Teaching Solutions, Victoria. Young, M. A. (1994). Responding to communities in crisis. National Organization for Victim Assistance. NOVA, Washington, D.C.

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