Certificate in Business Administration and Technology Essentials (Level 3)

Nau mai, haere mai!

Kia ora, kia orana, talofa, bula, and welcome to the NZMA Business Administration and Technology Level 3 programme.

Acknowledging tangata whenua

Before beginning, we acknowledge Māori as tangata whenua (the people of this land). We give thanks for their careful kaitiakitanga (guardianship) of the waterways, land, plants, and animals.

About the programme

When you finish this programme you will be awarded the New Zealand Certificate in Business Administration and Technology (Level 3).

Module Overview

The programme is made up of four modules:

How will you learn?

Learning hours are asynchronous. This means you complete them in your own time. There is no set class time, and learning takes place at different times for students/ākonga enrolled in the programme. You are encouraged to interact with other students/ākonga through forums and group messaging. Keep in mind that not everyone likes to study when you do, so you may need to wait for a response.

Total learning hours are 600 hours. That is about 16 hours per week of part-time study, including self-directed learning (and work placement hours).

Try not to get overwhelmed by the amount of material in each module. There are different ways you might want to use the learning resources. For instance, you could:

1. skim the headings and skip ahead to subtopics you need to learn the most about
2. do the above and read all of the text, watch the videos, and review the linked resources
3. do the above and engage with the learning activities.

Use the resources in the way that works best for you. Where we give estimates for how long each module will take to complete, these are based on the approach described in number three of the list above.

The time you'll spend studying this programme will be a mix of:

• online learning, which introduces you to new information
• directed and self-directed research to help you fine-tune your business model, policies and procedures
• completing the assessments, which are directly related to developing your business.

Assessments/Aromatawai

A total of 60 credits are awarded for the programme.

There are 9 assessments to complete, 2 for each for modules 2, 3 and 4 and 3 in module 1. Assessments will be awarded an achieved or not-achieved result. All learning outcomes must be met to obtain an achieved result. All assessments must be completed in full, with all answers correct, for an achieved result.

Assessments are recorded as follows:

• Achieved – all work/unit has been achieved to the standards set in the assessment and performance criteria.
• Not Achieved – the student/ākonga has yet to complete the relevant work to be awarded the assessment or unit.

Assessment Submission

Part Time Study - Certificate in Business Admin and Technology Essentials Level 3

Studying at Level 3

Graduates of this qualification will be able to:

• Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.
• Process data, produce information, and perform financial calculations for business purposes.
• Work cooperatively within a team and contribute to the achievement of objectives.
• Select and apply customer service techniques to best meet stakeholder expectations.
• Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office.

A graduate of a Level 3 certificate is able to:

• demonstrate some operational and theoretical knowledge in a field of work or study
• select from and apply a range of known solutions to familiar problems
• apply a range of standard processes relevant to the field of work or study
• apply a range of communication skills relevant to the role in the field of work or study
• apply literacy and numeracy skills relevant to the role in the field of work or study
• work under limited supervision
• demonstrate major responsibility for own learning and performance
• adapt own behaviour when interacting with others
• contribute to group performance

We’re here to help

If you're ever unsure about something or need assistance, please don't hesitate to contact your tutor. You can send them a message via email or via the 💬 messages feature on the top right corner of the online campus.