Autonomy - the right and ability to make one's own choices and decisions. It reflects an individual’s freedom to act according to their own values and preferences.
Bias - tendency to lean in a particular direction, often leading to unfair judgments or decisions about individuals or groups
Cross Cultural Communication - The exchange of information between individuals from different cultural backgrounds, requiring an understanding of diverse communication styles and practices
Culture - the shared beliefs, values, customs, and practices of a group of people that shape their worldview and behaviour
Decode - the process of interpreting and understanding a message or information received.
Diversity - the inclusion of individuals from various backgrounds, including different cultures, ethnicities, genders, and abilities
Encode - the process of converting thoughts or ideas into a message that can be communicated to others
Hauora - a Māori concept of health that encompasses physical, mental, emotional, and spiritual wellbeing, as well as social connections
Institutional bias - Systematic discrimination or unfair treatment embedded within the policies, practices, or culture of an organisation or institution.
Interpersonal skills - the abilities required to communicate, interact, and build relationships effectively with others.
Jargon - specialised language or terminology used by a particular group that may be difficult for outsiders to understand.
Kawa - Protocols or customs that guide appropriate behaviour in specific contexts, particularly in Māori culture.
Kotahitanga - he concept of unity or togetherness, often emphasizing collective strength and working collaboratively
Mana - authority, power, or influence that individuals or groups hold, often linked to respect and leadership
Manaakitanga - The practice of hospitality, kindness, and support, particularly towards guests or those in need.
Mihi - a traditional Māori greeting that often includes a formal introduction and acknowledgment of one's heritage or connections
Multidisciplinary - involving multiple disciplines or professional areas working together to address a complex issue or provide comprehensive care
Noa - the state of being free from restrictions or spiritual significance; it refers to the ordinary or everyday
Norms - accepted standards or rules of behaviour within a group or society that guide actions and expectations
Pepeha - a form of introduction in Māori culture that establishes one’s identity and heritage, often including references to one’s ancestors and land.
Prejudices - preconceived opinions or judgments about individuals or groups, often based on stereotypes or lack of information
Receiver - the person or people that receives and interprets a message in the communication process.
Self-determination - The active process of exercising autonomy by setting personal goals, making informed decisions, and taking actions to shape one’s own life and future. It involves taking control and directing one's own path.
Sender - person that initiates and conveys a message in the communication process.
Tapu - the state of being sacred or restricted; it denotes something that is revered or set apart such as objects, places or people
Tikanga - customs, practices, and values that guide behaviour and social interactions within Māori culture.
Unconscious bias - attitudes or stereotypes that affect understanding, actions, and decisions unconsciously, often leading to unintentional discrimination.
Values - Core beliefs or principles that guide individuals' behaviour and decision-making
Wairuatanga - a Māori concept referring to spirituality and the connection to the spiritual realm, which plays a crucial role in wellbeing.
Whakapapa - Genealogy or lineage; the connections between people, often used to establish identity and relationships
Whanaungatanga - process of building relationships and connections, often emphasising kinship and a sense of belonging
