Introduction

Welcome to Module Compliance in Early Childhood Education and Care Settings! 

This module focuses on building the skills and knowledge needed to ensure high-quality practices in early childhood education and care settings, emphasising compliance, leadership, program development, and continuous improvement. The three units—

• CHCECE044: Facilitate compliance in an education and care service
• CHCECE049: Embed environmental responsibility in service operations, and
• CHCECE053: Respond to grievances and complaints about the service,

all work together to prepare educators for leadership roles where they uphold regulatory requirements, promote sustainable practices, and manage relationships effectively.

By completing this module, you will develop a deep understanding of the following areas:

CHCECE044 – Facilitate Compliance in an Education and Care Service

In this unit, you will learn to oversee and maintain regulatory compliance in line with the National Quality Framework (NQF). This includes managing staff adherence to regulations, implementing policies and procedures, and ensuring continuous quality improvement across all aspects of the service. Key topics will include:

• Understanding the NQS and Early Years Learning Framework (EYLF)
• Supporting staff to meet regulatory requirements
• Conducting internal audits and assessments
• Managing documentation, record-keeping, and risk management
• Ensuring high standards in health, safety, and well-being of children

CHCECE049 – Embed Environmental Responsibility in Service Operations

This unit focuses on integrating environmentally sustainable practices within early childhood education settings. You will explore ways to engage children, staff, and families in practices that reduce the environmental impact of your service while supporting children’s understanding of sustainability. Key topics include:

• Sustainable resource use and environmental education
• Developing and implementing sustainability policies
• Engaging children and families in environmentally responsible practices
• Monitoring and evaluating sustainability initiatives
• Aligning sustainable practices with the NQS Quality Area 3: Physical Environment

CHCECE053 – Respond to Grievances and Complaints about the Service

Managing grievances and complaints effectively is essential to maintaining a positive and professional environment within an early childhood setting. This unit will guide you through strategies for acknowledging and resolving complaints in a way that upholds service policies, respects stakeholders, and fosters partnerships. You will learn about:

• Communication techniques to handle complaints sensitively and professionally
• Policies and procedures for complaint management
• Maintaining confidentiality and adhering to privacy laws
• Collaborative problem-solving and decision-making
• Reviewing and improving grievance-handling processes