What You Will be Studying

In this module, you will be looking at the role of critical thinking in the workplace. You will be analysing work processes and determining solutions using critical thinking concepts. You will review decision-making practices, present your proposal, seek feedback and identify areas for self-development.

This module is about understanding current methods of collaboration, reviewing existing digital technology and identifying opportunities for implementing digital technologies for workplace collaboration in a world where distance and time zones need no longer be barriers to effective teamwork.

In this module, you will see what it takes to establish, develop and maintain effective work relationships and networks. This starts by looking at the business development goals of the organisation, reviewing the opportunities available for building business contacts and building on those contacts using written and verbal communication. Once the relationship is established, you will move on to developing rapport, identifying barriers and negotiating through difficulties to maintain and improve those relationships.

This module introduces you to both the practical and legislative requirements of work health and safety. It begins with providing information to the work team about WHS policies, procedures, hazards and outcomes of risk assessments. It goes on to discuss consultation mechanisms to facilitate work team participation in managing work area hazards and identifying and meeting the training needs of team members. The module also covers the procedures and legal requirements for identifying hazards and assessing and controlling risks, and finally addresses organisational procedures for maintaining WHS records.

In this module, you will learn how to plan complex documents taking into consideration your audience, the purpose of the document and your organisation’s policies and procedures. You will cover formatting, content overview and the logical sequencing of information. You will develop a draft document that satisfies the defined purpose and requirements and then identify gaps in the required data, collecting additional material from relevant sources if required. Lastly, you will see what it takes to finalise a complex document. You will check to see whether the document’s purpose and requirements have been met and check grammar, spelling, style and punctuation. The final steps are to confirm approval of the draft text, incorporate any amendments into the final copy, apply basic design elements, check the document and confirm all requirements are met.

This module covers how best to prepare for communication, what planning needs to be done and the importance of feedback. It describes the different types of communication you are likely to need in an Australian workplace and provides you with the opportunity to select presentation methods and communication strategies based on the requirements of the audience. This module also discusses the use of interpersonal skills, problem-solving and decision-making skills to build relationships and facilitate respectful communication considering the needs of those from diverse backgrounds.

In this module, you will be looking at what it takes to stay healthy in the workplace. You will identify factors that may impact your own physical and mental health, research strategies for health management and review resources available to you. You will also be looking at the legislation and organisational policies and procedures relating to health and wellbeing. This will lead to the development of strategies for managing personal health and well-being, sharing these strategies with relevant personnel and scheduling activities that align with those strategies. Finally, you will understand the importance of monitoring your own performance, identifying changes in circumstances and reviewing and updating your personal strategies as needed.

This module will help you to plan and prioritise your work tasks. It begins with identifying task requirements and your accountabilities, discovering whether there are any barriers to satisfactory performance and developing a personal work schedule. It then focuses on implementing that work schedule – from communicating with the relevant stakeholders to monitoring and documenting any variations between expected and actual work performance. Importantly, it then discusses seeking and evaluating feedback, analysing variations in expected performance and updating your personal work schedule to reflect this feedback and any changes in circumstances.

This module goes through the processes of establishing a sampling strategy and identifying a representative sample for big data testing. The sample is then obtained according to legislative requirements and organisational policies and then validated from various sources to ensure that big data is correct. Data sets are then aligned to relevant parts of the organisation and data aggregation and segregation rules are implemented on a small set of sample data and data sets. Consultation to resolve anomalies is required, followed by performance testing for data throughput, processing and sub-component performance. The next stage involves designing, formulating, selecting and implementing suitable test scenarios to validate output, using common testing tools and according to organisational procedures. Sub-standard data is isolated and data acquisition paths are corrected. Results of validation activity and associated supporting evidence are generated and stored as required. The final stage is to optimise big data sample results and documentation, perform cleansing and testing, confirming the absence of big data corruption in the sample. Final sample results would then be communicated to the required personnel.

You will determine the scope of big data analysis, analyse initial trends and relationships in captured big data and finalise big data analysis. You will begin by determining the organisational requirements, identifying internal and external sources of data and establishing and confirming the parameters to be applied in the analysis. You will categorise and prepare the captured data, extracting and transforming structured and unstructured big data in preparation for data analysis. This leads to analysing big data and deriving insights into trends using required tools and dashboards. Lastly, you will conduct statistical analysis to confirm the accuracy of big data analysis, isolate and remove identified incorrect results, report on key outcomes and store analytics, and report and support evidence according to organisational policies and procedures and legislative requirements.

This module will help you to present insights relating to transactional and non-transactional big data in a format that is appropriate and accessible to the work area requesting it. Initially, you will confirm business requirements for presenting big data insights and determine the context and target audience for the presentation. You will identify the required big data, and create and test proof of concepts for presenting business solutions. Next, you will identify key features and trends and generate big data models based on key performance indicators (KPIs) for big data presentation, producing interactive dashboards and other models that visualise insights into the data. Finally, you will present to stakeholders, seek feedback and integrate that feedback into big data presentation.

This module takes you through the process of analysing, interpreting and applying insights from big data when making operational decisions. You will scope and confirm decision-making requirements, identify opportunities for the use of big data and confirm the nature and scope of report requirements. You will access required big data sources and summaries and apply insight analysis and descriptive statistics that support operational decision-making. After creating a draft report on data analytics, and applying identified insights to operational decision-making requirements, you will seek input and integrate feedback from stakeholders according to organisational policies and procedures. You will then finalise and distribute recommendations to required personnel in line with organisational and legislative requirements.