- Autonomy – being independent and not relying on others.
- Freedom of choice – the freedom to make any choice from a wide range of available options.
- Holistic approach – means to provide support that looks at the whole person.
- Kaitiakitanga – The value of recognising, nurturing and protecting that which is important, in order to engage in trusting relationships to support greater wellbeing.
- Kotahitanga – The value of working collaboratively to support greater wellbeing.
- Manaakitanga – Supporting people in a way that recognises their mana to support greater wellbeing.
- Personal plan – is a generic term that covers the individual or group plans (may also be referred to by other names) that are developed with people receiving support (and may include their whānau/family and other support persons).
- Self-determination – the ability to determine your own future.
- Self-sufficiency – the ability to do things for yourself and care for yourself.
- Whakapapa – it is vital to understand Māori common ancestry that cherishes places such as marae as symbolic homes and sharing on the basis of kinship, rather than on the basis of legal responsibility or ownership.
- Whakawhanaungatanga – The value of supporting identity, connection and relationships to support greater wellbeing.
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