Unit Title
CHCPOL002 - Develop and implement policy
Unit Purpose
This unit describes the skills and knowledge required to research, develop and implement new policy initiatives. This unit applies to workers who are directly responsible for driving new policy directives across a business unit, team, or service.
Prerequisites
There are no pre-requisites for this unit
Content
Section 1: An introduction to organisational policy
Section 2: Preparing to draft policies
Section 3: Drafting policies
Section 4: Testing and implementing policy initiatives
Resources/Readings
Readings A – I are located in the associated CHCPOL002 Readings.
Suggested Hours
Although everyone will work at their own pace, we suggest you allow approximately 90 hours to complete this unit competently, including seminars, tutorials, assignments and practical activities
Timeframe
The recommended time frame for this unit is 4 weeks.
Assessment
This unit will be assessed by completing the CHCPOL002 Assessment.
How to Use This Module
This module and associated CHCPOL002 Readings contain all of the information that you need to complete the assessment tasks associated with this unit. You must read through all of the information provided (both the module and readings) before attempting the assessment tasks.
Throughout this module there are a few icons used to help you. These include:
The Tip Icon
This is used to indicate the presence of tips or additional instructions that may assist you as you work through this Study Guide. They are designed to help you expand your knowledge and skills and deepen your understanding of how concepts and practices are applied in workplaces.
The Reading Icon
You will find these throughout the Study Guide. They indicate that a particular Reading contains additional information on the topic that is being discussed at that point.
The Reflect Icon
This indicates a self-reflection question. You are not required to submit answers to these questions. They are designed to get you thinking more about the topic and to consider key points in order to aid your understanding.
Upon completion of this unit, you should be able to:
| Element | Performance Criteria |
|---|---|
| 1. Research new policy initiatives | 1.1 Evaluate existing policies to determine their currency and relevance 1.2 Evaluate current policy trends and their impact on policy development 1.3 Complete research and consultation in accordance with organisation policies and procedures 1.4 Facilitate open constructive discussion about policy issues and their possible resolution |
| 2. Draft policies | 2.1 Select and use policy formats and structures suited to policy users 2.2 Draft policies that reflect the culture, values and objectives of the organisation 2.3 Clearly and logically articulate policy requirements and other information that supports policy statements 2.4 Develop plans for policy resourcing, implementation and review |
| 3. Test draft policies | 3.1 Develop and implement consultation mechanisms for draft policies 3.2 Identify policy implementation issues with key stakeholders 3.3 Modify draft policies according to outcomes of consultation 3.4 Give sufficient notice to those affected by policy changes |
| 4. Develop policy proposals | 4.1 Prepare policy materials that support implementation and facilitate stakeholder understanding and acceptance of changes 4.2 Present policy proposals to decision-makers according to organisation requirements 4.3 Seek and gain formal approval according to organisation requirements |
| 5. Implement and review policies | 5.1 Develop policy implementation plan that maximises impact of new and revised policies 5.2 Develop and use strategies that facilitate wide promotion and dissemination of policy information 5.3 Implement evaluation plan to ensure ongoing review of policies 5.4 Review policies in accordance with organisation policies and procedures 5.5 Obtain and respond to stakeholder feedback during marketing, promotion and implementation of policies and use learning to inform further review of policies |
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:
- Legal and ethical context (international, national, state/territory, local) for policy development in the sector of work:
- Codes practice
- Duty of care
- Human rights
- Privacy, confidentiality and disclosure
- Policy frameworks
- Rights and responsibilities of workers, employers and clients
- Work health and safety
- Current Imagine you are working as a practice manager developments and context for policy development, including funding body requirements
- Policy trends at global, national, state/territory and local levels
- Organisation strategic focus and philosophy within which policies are developed
- Key stakeholders at local, state/territory and national level
- Principles and practices of policy development and implementation:
- Research - methodologies and tools
- Consultation
- Methodologies and appropriateness for different audiences
- Types and features of documentation/information used to support consultation
- Stakeholder engagement and management
- Approval processes
- Structures and formats for policy documents
- Implementation considerations and processes
- Evaluation and review
- Report writing techniques
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:
- researched, drafted, developed and implemented at least 1 policy initiative for at least 1 business unit or organisation
- engaged in consultation with at least 3 different stakeholders, including
- groups
- individuals
This unit is designed to introduce you to the communication skills used in effective counselling practice. You will learn about the communication process, microskills, specialist counselling interview skills, and how to ensure effective counselling communication practice.
Overview of Sections
Section 1: An Introduction to Organisational Policy
This section of the module will provide you with an introduction to organisational policy, including key forms and functions of policy, areas of focus in developing policies for practice management, and the legal and ethical context of policy development and implementation.
Section 2: Preparing to Draft Policies
In this section, you will learn core methods, processes, and resources for identifying policy development needs and beginning the policy development process.
Section 3: Drafting Policies
As the title suggests, here you will learn about the practicalities of writing effective workplace policies.
Section 4: Testing and Implementing Policy Initiatives
In the final section of the module, you will learn key processes for gaining stakeholder engagement, testing them, presenting policies for formal ratification and implementation, and how to review and continuously improve your organisation’s policies.
