{"mode":"normal","dialogs":[{"text":"

What would you do if the boxes delivered are not for your pharmacy?<\/p>\n","answer":"

Your actions would depend on the SOPs of your pharmacy but may involve the following: <\/p>\n\n

1. Do not accept the delivery.<\/p>\n\n

2. If you have accepted the delivery, only later to discover it is the wrong delivery, you would call the supplier and let them know that a delivery for X pharmacy has been delivered to you. The supplier is then likely to contact their courier and schedule a pickup time and delivery of the correct boxes. <\/p>\n","tips":{}},{"text":"

What would you do if the name on the invoice does not match your pharmacy name?<\/p>\n","answer":"

Your actions would depend on the SOPs of your pharmacy but may involve the following: <\/p>\n\n

1. If the name on the invoice doesn\u2019t match, then most of the time, it\u2019s unlikely to be your order. <\/p>\n\n

2. In some instances, it may be that the invoice does match your order, but when you open the box, the contents are not yours. You would then contact the supplier to let them know. <\/p>\n\n

3. Another situation is when the invoice doesn\u2019t match your order but when you open the box the content is yours. You would then call the supplier and have them email you the correct invoice. <\/p>\n","tips":{}}],"behaviour":{"enableRetry":true,"disableBackwardsNavigation":false,"scaleTextNotCard":false,"randomCards":false,"maxProficiency":5,"quickProgression":false},"answer":"Turn","next":"Next","prev":"Previous","retry":"Retry","correctAnswer":"I got it right!","incorrectAnswer":"I got it wrong","round":"Round @round","cardsLeft":"Cards left: @number","nextRound":"Proceed to round @round","startOver":"Start over","showSummary":"Next","summary":"Summary","summaryCardsRight":"Cards you got right:","summaryCardsWrong":"Cards you got wrong:","summaryCardsNotShown":"Cards in pool not shown:","summaryOverallScore":"Overall Score","summaryCardsCompleted":"Cards you have completed learning:","summaryCompletedRounds":"Completed rounds:","summaryAllDone":"Well done! You have mastered all @cards cards by getting them correct @max times!","progressText":"Card @card of @total","cardFrontLabel":"Card front","cardBackLabel":"Card back","tipButtonLabel":"Show tip","audioNotSupported":"Your browser does not support this audio","confirmStartingOver":{"header":"Start over?","body":"All progress will be lost. Are you sure you want to start over?","cancelLabel":"Cancel","confirmLabel":"Start over"},"title":"

Initial Checks Activity<\/p>\n","description":"

Read the following situations and pause to consider what actions you would take. Flip the card (by clicking 'Turn') to check how you got on.<\/p>\n"}

Node_8541-Activity-1-InitialChecks